Victims of Terrorism Australia Ltd. (VOTA)
Private Policy Statement
VOTA is committed to protecting your privacy in all interactions with VOTA. VOTA will do its best to protect any personal information that you have provided to us.
The statement below sets out how VOTA deals with your information.
Collection and use of personal information.
VOTA collects personal information, such as name, contact details, details of a terrorist attack or associated information. VOTA collects this information from this website under two categories.
Contact – Seeking Support: This is where you contact VOTA seeking support.
Registration: This is where you contact VOTA simply to register your details with us.
In relation to both categories your personal details and any information you provide/disclose to VOTA will be held in the strictest confidence. No details will be communicated to any third party without your authorisation.
Information provided under the ‘registration’ category may be used by VOTA for research that is carried out by VOTA for the purposes of supporting victims of terrorism. No personal information or information that could potentially identify an individual will be disclosed or included any such research.
You may access or request correction of the personal information that we hold about you by contacting us. Our contact details are set out below. There are some circumstances in which we are not required to give you access to your personal information.
There is no charge for requesting access to your personal information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material).
We will respond to your requests to access or correct personal information in a reasonable time and will take all reasonable steps to ensure that the personal information we hold about you remains accurate, up to date, complete, relevant and not misleading.
Information exchanged with members
Any information provided or disclosed in connection with VOTA will be treated with the strictest confidence. No information will be exchange with other members without consent.
Media
Due to the profile of terrorism, VOTA may be required to communicate with the media to provide a victim’s perspective on current events.
No personal details will be provided to the media without consent. VOTA will not participate in any interviews with media on behalf of a member without their consent.
VOTA Website
VOTA does not forward any information to third parties for marketing. VOTA makes no attempt to identify any users of the website or their browsing activities, except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s logs.
The cookies that are used by VOTA do not collect any personal information and we do not combine information collected through cookies with other personal information to identify any individual.
Website security
VOTA employs security measures to protect against misuse and alteration of information under its control. We take all reasonable steps to ensure that all electronic data containing personal information are stored appropriately and only accessed by authorised personnel. VOTA will continually review and update its website security.
Complaints
If you have a complaint about the way in which we have handled any privacy issue, including your request for access or correction of your personal information, you should contact us at the email address identified below.
We will consider your complaint and determine whether it requires further investigation. We will notify you of the outcome of this investigation and any subsequent internal investigation.
If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Privacy policy
VOTA’s privacy policy is subject to change and are not intended to create a contract between VOTA and any individual who through their interaction provides us with personal information. In the event that you provide VOTA with any information in relation to your health or religious beliefs VOTA will only collect this information with your consent.
If you have any questions about this privacy statement, please contact us at email address: contact@vota.org.au.